Sign in    Contact    
Improving lives in 17 countries: 

 
 FAQ (frequently asked questions)
 
Q: Who will benefit the most from Back Vitalizer™?
A:
  • office workers
  • drivers
  • wheelchair users
  • seniors,
  • students




    Q: Where can I use the Back Vitalizer™?
    A:
  • at home
  • at work
  • in cars, trucks, cruisers, wheelchairs, airplanes
  • in theaters, concert halls, stadiums,
  • virtually anywhere you need to sit




    Q: Where do I purchase the Back Vitalizer™?
    A:
  • Simply place you order by clicking the "add to cart" button on the product page, or call us at (866) 586-2278 or (416) 595-1575. We will be pleased to serve you!
  • Save money and time by purchasing it from a clinic close to you: simply search for such a clinin in the “Clinics” section on this website by selecting your city or town, call and visit it, and test and purchase a Back Vitalizer there today!
  • If you cannot find a clinic near you, place you order by clicking above "add to cart" button, or call us at (866) 586-2278 or (416) 595-1575. We will be pleased to serve you!




    Q: Why are we so confident about Back Vitalizer's benefits to you?
    A:
  • The Back Vitalizer has been tested, used and proven by leading doctors in over 900 cities and towns in USA and Canada. These doctors are so convinced of the benefits and efficacy of Back Vitalizer that they not only make it available to their patients but also use it themselves. In fact, Back Vitalizer is one of the very few products that these doctors both sell and use themselves. Doctors know best. Simply visit them and talk to them, and they will tell you how Back Vitalizer will work for you.
  • The Back Vitalizer has become indispensable to people from all walks of life, from business executives to court reporters, from senior governmental officials to classical musicians, from dentists to athletes, from Dallas to North Bay, and from San Francisco to Jacksonville. Check out what they say about the Back Vitalizer.
  • The Back Vitalizer is the result of over 1200 experiments on the device – its functions, efficacies, designs, materials, components, manufacturing, usability, customizability and portability. Its research and development process was sponsored by Canadian National Research Council and Canadian Innovation Center, in collaboration with many leading doctors, researchers and engineers. The unparalleled medical efficacy and therapeutic benefits are yours to enjoy.


    Q: What is the Back Vitalizer™ made of?
    A:
  • Premium biodegradable Polyurethane coated air-holding nylon fabric allow the Back Vitalizer to be elegant, strong, light-weight and environment-friendly!


    Q: Where is the Back Vitalizer™ made?
    A:
  • All Back Vitalizers are handcrafted in Canada by the same masters who have handcrafted jet fighter survival kits for US Air Force and deep sea diving bladders for the Norwegian Marine!



  • Q: What is the warranty?

    A:
  • Back Vitalizer's superior performance is protected by our industry leading 3 Year Full Performance Guarantee and ironclad 3-year Bumper-to-Bumper Warranty. You not only get an amazing product but also a peace of mind!


    Q: How should I use my Back Vitalizer?
    A:
  • Back Vitalizer is a therapeutic device. The right way of using it is critical. Please follow the advices of your health advisors, and please follow the user warnings and instructions in the document linked below:
  • back_pain_detailinfoBack Vitalizer User Instruction


    Q: What are doctors saying about the Back Vitalizer?
    A:
  • Link to the Testimonial Doctor’s page.





    Q: What are end users Saying about Back Vitalizer™?
    A:
  • "I really love the Back Vitalizer!"
  • "Best thing ever! Astronomically superior to any other back support/seat I've ever tried. "
  • "The single best back support/rest/cushion I have ever tried."
  • "This Back Vitalizer as a lumbar support in long congested commute traffic is a godsend. "
  • "I use the Back Vitalizer every day."
  • "The 1st pillow I found worth buying, and the only pillow my doctor would recommend!"
  • Click here and see what people from all walks of life have been saying about this revolutionary product.



  • Q: What is the bang for your bucks?


    A:
  • For a few nickels a day, your Back Vitalizer will effectively help you reduce back pain, improve sitting posture, strengthen lower back, and prevent end-of-working-day fatigue for 3 full years. And you will be preserving your energy, your youth, your beauty, your performance and your productivity. What is all of this worth to you? You get at least 500 times bang for your bucks! Give your body what it deserves, today!


  • Q: How to choose the right back care solution for you?
    A:

  • To avoid costly mistakes, you need to ask yourself the following questions when choosing a back care product:
    1. Does it really work?
    2. Is it tested, used and proven by a large community of doctors instead of by just a few?
    3. Is it used by the doctors themselves? (Doctors know best!)
    4. Is it easily adjustable to suit you and your needs?
    5. Is it easily portable so you don't have to suffer when you are on the go?
    6. Is it durable and cost effective?
    7. Does it come with a Full Performance Guarantee?
    8. Does it come with added values such as multi-functionalities, so you don't have to purchase and store a big pile of "stuff"?
    9. Is there document to substantiate all above?

    Q: How much is my shipping cost?
    A: The shipping cost will be:
  • Ground shipping/handling: US$10.00.
  • Flat rate for all locations in continuous continental USA & Canada.
  • For all other North American locations including Alaska, the flat S/H rate is US$20.00 for one pack of 1 - 5 units.
  • For all locations outside of North America, the flat S/H rate is US$50.00 for one pack of 1 - 5 units.

    Q: Do you charge any tax?
    A:
  • Customers located in the USA: NO.
  • Customers located in Canada: HST for customers located in ON, BC, NL, NS and NB. GST ONLY for rest of Canada.
  • Customers located in all other countries: NO.

    Q: Do I need to pay any duty?
    A:
  • Customers located in the USA: NO.
  • Customers located in Canada: NO.
  • Customers located in all other countries: MAYBE. Rates may vary from country to country. All non - US & Canadian customers are responsible for their own customs fees, duties and taxes charged in their own countries.


    Q: What is your return policy?
    A: Our Return Policy is as follows:
    1. Eligible returns are accepted within 30 days of customer receiving order.
    2. In order to be eligible for return, all returned units must be unopened in its original packaging and suitable for resell.
    3. All Returns must be authorized. Customers must get a RMA number before returning any product. Products returned without any RMA number referenced on the outside of the shipping box will be refused by our receiving department.
    4. To avoid any surcharge, all authorized returns must be sent directly to our receiving department at the appropriate address as directed by our customer service.
    5. Customers are responsible for any shipping costs, duties, customs brokerage fees (if applicable) incurred when sending the returned products to our receiving department.
    6. The shipping & handling charge for the original order will not be returned.
    7. A warehouse restocking charge of 10% of the order (excl. S/H) will apply.
    8. A credit card processing fee of 5% of the entire original invoice amount will apply, if the original invoice was paid by credit card.
    9. Any promotional offers with the original order will become invalid automatically when the original order is cancelled. Any promotional samples including the Sales Support Kits received by the customer that are not eligible for return will be charged at the regular price.
    10. Refund will be issued through the same payment method the original invoice was paid.
    11. If the original payment was made through Paypal, refund will be issued through Paypal subject to Paypal terms.
    12. Refund will be processed within one week of receiving an authorized return providing that the returned product meets the eligibility requirement after our inspection.
    13. Please contact our customer service department at (416) 595-1575 or (866) 586-2278 for assistance.
    14. Perspectis Inc. reserves the right to modify the above documents at its discretion.

  • Copyright © 2002-2010 Perspectis, Inc. All rights reserved.
    Terms of Use and Privacy Policy