Q: Where do I purchase the BodyRyzm™ Products?
A: Save money and time by purchasing your favorite BodyRyzm product from a clinic close to you: simply search for such a clinic in the “Find Retail Locations” section under the "Services" on this website by selecting your city or town. Call and visit the clinic or reseller close to you, test and purchase your favorite BodyRyzm product from your local supplier today!
If you cannot find a clinic near you, simply place you order by clicking the "Order" button on the navigation bar or on any page of this website, or call us at 1-855-BodyRyzm (263-9799) or (416) 595-1575. We will be pleased to serve you!

Q: Can BodyRyzm™ Products be reimbursed?
A: BodyRyzm products are officially classified as medical devices in USA, Canada, EU countries, Australia, Japan and many other countries around the world.
When prescribed, they may be exempted from taxes, may qualify as a medical expense for income tax purposes, and may be reimbursed by public or private insurance plans.

Q: Why are we so confident about Back Vitalizer's benefits to you?
A: The Back Vitalizer has been tested, used and proven by leading doctors in over 1200 cities and towns in USA and Canada. These doctors are so convinced of the benefits and efficacy of Back Vitalizer that they not only make it available to their patients but also use it themselves. In fact, Back Vitalizer is one of the very few products that these doctors both sell and use themselves. Doctors know best. Simply visit them and talk to them, and they will tell you how Back Vitalizer will work for you.
The Back Vitalizer has become indispensable to people from all walks of life, from business executives to court reporters, from senior governmental officials to classical musicians, from dentists to athletes, from Dallas to North Bay, and from San Francisco to Jacksonville. Check out what they say about the Back Vitalizer.
The Back Vitalizer is the result of over 1200 experiments on the device – its functions, efficacies, designs, materials, components, manufacturing, usability, customizability and portability. Its research and development process was sponsored by Canadian National Research Council and Canadian Innovation Center, in collaboration with many leading doctors, researchers and engineers. The unparalleled medical efficacy and therapeutic benefits are yours to enjoy.

Q: What is the warranty?
A: Back Vitalizer's superior performance is protected by our industry leading 3-Year Full Performance Guarantee and ironclad 3-year Bumper-to-Bumper Warranty. You not only get an amazing product but also a peace of mind!

Q: How to register your warranty?
A:1. Fill out and email the warranty registration form to CustomerService AT BodyRyzm.com. 2. Fill out and fax the warranty registration form to 1-416-595-6438. 3. Register online by visiting www.BodyRyzm.com, click warranty registration under Service tab on home page.

Q: How should I use BodyRyzm™ Products?
A: BodyRyzm products™ are therapeutic devices. The right way of using them is critical. Please follow the advices of your health advisors, and please follow the user warnings and instructions in the document linked below:
Back Vitalizer User Manual (English)            Back Vitalizer User Manual (French)

Neck Vitalizer User Manual (English)            Neck Vitalizer User Manual (French)

Neck Vitalizer M5 User Manual (English) Lumbar Decompressor User Manual (English)

Dr. Hamilton Hall Belt User Manual (English) Dr. Hamilton Hall Belt User Manual (French)


Q: How to inflate or adjust your back vitalizer?
A:Simply click the video below to find out!

 

Q: What is the bang for your bucks?
A: For a few nickels a day, your Back Vitalizer will effectively help you reduce back pain, improve sitting posture, strengthen lower back, and prevent end-of-working-day fatigue for 3 full years. And you will be preserving your energy, your youth, your beauty, your performance and your productivity. What is all of this worth to you?
Give your body what it deserves, today!

Q: How to choose the right back care solution for you?
A: To avoid costly mistakes, you need to ask yourself the following questions when choosing a back care product:
- Does it really work?
- Is it tested, used and proven by a large community of doctors instead of by just a few?
- Is it used by the doctors themselves? (Doctors know best!)
- Is it easily adjustable to suit you and your needs?
- Is it easily portable so you don't have to suffer when you are on the go?
- Is it durable and cost effective?
- Does it come with a Full Performance Guarantee?
- Does it come with added values such as multi-functionalities, so you don't have to purchase and store a big pile of "stuff"?
- Is there documention to substantiate all above?

Q Are BodyRyzm™ products CE marked?
A: Yes, BodyRyzm™ products such as Back Vitalizer, Neck Vitalizer, Lumbar Decompressor and Dr. Hamilton Hall Belt are CE marked.


Q How do I pay?
A: We accept Visa, Master Card, AMEX, PayPal and Wire Transfer for payment.

Q: How much is my shipping cost?
A: We have warehouses in USA, Canada and Europe serving our customers from all around the world. As a result, no matter where you are located, we will be able to serve you in the most economical way possible.
For your convinience, we offer flat rate shipping charges by country. Simply enter the country you wish to ship to in the shopping cart, the flat rate shipping cost will be shown immediately.

Q: Do you charge any tax?
A: This depends on where you live
- Customers located in the USA: NO.
- Customers located in Canada: HST for customers located in ON, BC, NL, NS and NB. GST ONLY for rest of Canada.
- Customers located in European Union countries, VAT are charged, except orders placed with a VAT number.
- Customers located in all other countries: NO.

Q: Do I need to pay any duty?
A: This depends on where you live
- Customers located in the USA: NO.
- Customers located in Canada: NO.
- Customers located in European Union countries: NO
- Customers located in all other countries: MAYBE. Rates may vary from country to country. All non - US / Canadian / EU customers are responsible for their own customs fees, duties and taxes charged in their own countries.

Q: What is your return policy?
A: Our Return Policy is as follows:

Q: What if my wholesale order arrive in a condition not suitable for resell?

A: We only use reputable companies such as UPS, FedEx, DHL GLS or Canada Post as our standard shipping carrier, depends on the country of the addressee. Any damage of goods happens only rarely.

However, in the interest of protecting your own interest, please examine all shipments before signing for the item.

If the package has obvious damage, then refuse the package. If you refuse a package for any reason, you must contact us by either e-mail or phone immediately. If the package looks okay, please accept the package.

If there is actual damage to the package from shipping we will replace the package at no charge to you. (If the item has been refused for another reason, you decided you didn't want it, etc., you will be charged shipping both ways.)

Please keep in mind, that while we will help you with damage claims, shipping carrier and damages caused in transit are unfortunately out of our control. We cannot make any adjustments and/or you cannot receive any damage claim on the shipment unless you mark it damaged at the time of delivery.

We appreciate your business and are always here to support you. Please rest assured that we will make every attempt to help you and remedy the problem to your satisfaction, should any such event ever happen to you.